Organizations are acknowledging the increasing stress and complexity in their employee’s lives and providing support for this stress part of their culture.

Family Support

It’s a fact that family life spills over into work life. The work/life balance is not at all times balanced. It’s important to understand that assisting your employees in resolving family conflicts will lead to increased morale, increased productivity and a very loyal team.

Workplace Support

Prevent “people conflict” problems from resulting in poor organizational decisions. Management comes with the necessity to manage people conflict on a regular, if not daily basis. Often these skills are not part of a corporate training program and require an outside provider to partner with. Many times using a neutral third party that is not part of the organization can help guide employees to resolution in a confidential, effective and efficient manner.

Support can include Mediation of:

• Difficult working relationships
• Project team disputes
• Employees on a Performance Improvement Plan
• Return to work negotiations
• Severance package negotiations

One-One Conflict coaching

This will assist the employee in exploring their personal responses to conflict. Conflict coaching is often used as a follow up to group conflict training seminars as way to help the employee develop skills around problem solving, team building, working through misunderstandings and disagreements as well as improving communication.

Services FOR THE ORGANIZATION

(If there is a union and a collective agreement this can compliment traditional collective bargaining or grievance procedures.)

Workplace Mediation

Conflict can arise from individual behaviour, diversity, office politics, harassment, misaligned goals or performance issues to name a few.  I can help guide your managers to a resolution. I can transfer effective techniques, skills and attitudes for handling workplace conflict to your leaders, project teams and employees.

Conflict Training

Programs are available on ‘How to understand and manage conflict in the workplace’, while reinforcing communication and listening skills. This training can be at the client’s location and available as a one-time group event or a train